Frederick Eduard Gayda
Team Leader | Operations & Customer Experience Professional
About
I am a results-driven professional with a strong background in customer service, healthcare operations, and team leadership. With hands-on experience as a Team Leader – POC, I thrive in fast-paced environments where clear communication, accountability, and continuous improvement are essential. I am known for my ability to coach and motivate teams, resolve complex issues, and consistently deliver high-quality outcomes while maintaining a positive and collaborative work culture.
Skills
Problem Solving Team Collaboration Critical Thinking Customer Support Email Management Appointment Scheduling Data Entry Customer Service (Remote) Phone Support (Inbound) Phone Support (Outbound) Email Support Technical Support (Basic) Call Documentation Salesforce Management (Basic) Appointment Setting (Sales) Authentication & Authorization Caching (Redis/Memcached Basic)Work Experience
2 work experience entries available.
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Sign inExpected Salary
USD 6.50
per Hourly
Contact
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