Joffel Florian Alcantara

About

Results-driven operations professional with over 10 years of experience in Order Management, Incident Management, and Aftersales Support. Proven ability to ensure seamless service delivery, timely order fulfillment, and exceptional customer care across enterprise accounts. Skilled in cross-functional coordination, process optimization, and client engagement in fast-paced environments. Known for a strong analytical mindset, effective communication, and proactive problem solving

Skills

Team Collaboration Customer Service (Remote) Ticketing System Management Technical Support (Basic) Salesforce Management (Basic)

Education

1 education entry available.

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Work Experience

3 work experience entries available.

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Expected Salary

USD 15.00
per Hourly

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