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Jules Vincent Eleazar

Customer Service Representative

About

Hi, my name is Jules Vincent Eleazar. I have over seven years of experience in customer service and customer support, working across industries such as e-commerce, telecommunications, finance, and gaming. Throughout my career, I have provided support through phone, email, and live chat, helping customers resolve concerns efficiently while ensuring a positive experience. In my most recent role as a Customer Service Representative, I handled order processing, delivery coordination, and return and refund requests in a fast-paced remote environment. I am known for being empathetic, detail-oriented, and dependable, especially when managing sensitive or time-sensitive customer issues. I enjoy working in customer-facing roles where strong communication and problem-solving are essential, and I am currently seeking opportunities where I can continue growing professionally while contributing to excellent customer support and smooth operations.

Skills

Email Management Data Entry Quality Assurance (Admin) Live Chat Support Phone Support (Inbound) Phone Support (Outbound) Email Support Order Issue Resolution Order Fulfillment E-commerce Customer Service Order Status Updating Social Media Moderation Translation (Basic) Transcription (General)

Education

1 education entry available.

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Work Experience

6 work experience entries available.

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Expected Salary

USD 5.00
per Hourly

Contact

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