Marlou Sumile
About
I have six years of experience in the call center industry, where I worked as an agent, trainer, and team leader. In these roles, I was responsible for coaching and monitoring team members to ensure they stayed on track with performance goals. I consistently completed my deliverables and submitted all requirements on or before the given deadlines. Email and calendar management were also part of my daily responsibilities, and I made sure to handle all tasks diligently and with strong attention to detail. Throughout my career, I have worked with a wide range of CRMs and tools commonly used in operations and training, including Monday.com, Nextgen, ACSR, Salesforce, Canva, Google Workspace, and others.
Skills
Communication Time Management Problem Solving Team Collaboration Critical Thinking Customer Support Email Management Copywriting Data Analysis Virtual Assistance Administrative Support Calendar Management Appointment Scheduling Inbox Management Email Sorting Meeting Coordination Appointment Reminders Record Keeping Data Entry File OrganizationWork Experience
1 work experience entry available.
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Sign inExpected Salary
USD 4.00
per Hourly