Filadelfa Polo

Virtual Assistant | Customer Service & Sales Support Specialist | Real Estate Appt Setter/Admin | 14+ Years Supporting US & AU Clients | GHL Consultant

About

I am a results-driven sales professional and one of the pioneer consultants in the Sales account, with a strong foundation in needs-based selling and customer-centric solutions. I’ve had the opportunity to serve as a Senior Embedding Subject Matter Expert (SME), where I led and mentored new team members to consistently meet performance goals and KPIs. With diverse work experience and continuous training, I bring a versatile skill set that helps clients and teams drive business growth, improve performance, and achieve measurable success. 📩 Open to remote opportunities as a Virtual Assistant, Customer Service Support, or Administrative Support role. Let’s connect!

Skills

Communication Time Management Problem Solving Team Collaboration Critical Thinking Customer Support Email Management Data Analysis Virtual Assistance Administrative Support Appointment Scheduling Inbox Management Email Sorting Research Assistance Data Entry File Organization Typing (High WPM) Client Follow-up Administrative Workflows Process Documentation Internal Communication Handling Confidential Document Handling Task Prioritization Office Support (Remote) Virtual Receptionist Customer Service (Remote) Live Chat Support Chat Moderation Phone Support (Inbound) Phone Support (Outbound) Email Support Technical Support (Basic) Order Issue Resolution Refund Assistance Customer Upselling (Basic) Conflict Resolution Call Documentation Voice Support (VOIP) Lead Generation Lead Qualification Prospecting Cold Calling Warm Calling Sales Admin Support CRM Updating CRM Management Sales Follow-Up Client Nurturing Appointment Setting (Sales) Order Fulfillment Price Updating Return/Refund Processing Order Status Updating Proofreading Editing (Basic) Email Automation Setup (Basic) Data Cleaning Data Organization Payroll Support (Basic) Resume Screening Applicant Tracking Real Estate VA MLS Listing Input (Basic) Lead Calling (Real Estate) Cold Calling (Real Estate) Appointment Setting (Real Estate) Real Estate CRM Management Transaction Coordination Support Patient Records Updating Online Course VA Database Maintenance

Education

2 education entries available.

Work Experience

4 work experience entries available.

Expected Salary

USD 8.00
per Hourly

Contact

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