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Charlie Bacal

Customer Service Representative/Lead Generation Specialist

About

I’m a results-driven Lead Generation Specialist with 8 years of experience helping businesses in various industries, especially private equity and search funds, discover new acquisition opportunities and grow their pipeline. I’m passionate about connecting the right companies, ensuring that each lead I generate aligns with strategic growth goals. Skilled in prospecting, CRM management, and developing outreach strategies, I consistently deliver qualified leads that drive client acquisition and revenue growth. My approach is data-driven, combined with strong communication and relationship-building skills. I take pride in managing end-to-end lead generation campaigns, nurturing relationships, and delivering results in fast-paced environments. In addition to my lead generation expertise, I have experience as a Customer Service Representative, where I honed my skills in problem-solving, handling customer inquiries with empathy, and delivering excellent service in high-pressure situations. This background has strengthened my ability to communicate effectively, resolve issues efficiently, and maintain professionalism in all interactions. I’m always looking for new ways to add value and contribute to business success through lead generation, business development, and customer service excellence.

Skills

Communication Time Management Problem Solving Critical Thinking Customer Support Email Management Virtual Assistance Executive Assistance Administrative Support Data Entry Office Support (Remote) Customer Service (Remote) Live Chat Support Email Support Order Issue Resolution Lead Generation Lead Qualification Prospecting

Education

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Work Experience

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Expected Salary

USD 8.00
per Hourly

Contact

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