Edgie Doanne Tancio
About
I am a results-driven General Virtual Assistant with a focus on workflow optimization and high-level administrative support. I specialize in turning complex data into streamlined processes, evidenced by my track record of reducing lead response times by 35% and maintaining 100% data accuracy across databases of 5,000+ records. With a strong background in Salesforce and CRM management, I excel at handling high-volume communications (averaging 45+ clients daily) while ensuring elite customer satisfaction. I am a proactive problem-solver dedicated to 'Communication Mastery' and process efficiency. Technical Readiness: I am fully equipped for graveyard shift operations with a professional home office in Davao City. Hardware: AMD Ryzen 5 processor with 12GB RAM (exceeds standard requirements). Connectivity: High-speed Fiber internet with a dedicated backup connection. Power: Equipped with a dependable power backup system to ensure zero downtime. I am eager to bring my strategic mindset and technical reliability to the VirtuallyinCredible team.
Skills
Communication Time Management Problem Solving Team Collaboration Critical Thinking Customer Support Email Management Content Creation Virtual Assistance Executive Assistance Administrative Support Calendar Management Appointment Scheduling Inbox Management Appointment Reminders Data Entry File Organization Report Preparation Customer Service (Remote) Phone Support (Inbound) Phone Support (Outbound) Email Support Customer Upselling (Basic) Call Documentation Lead Generation Lead Qualification Prospecting Cold Calling CRM Updating CRM Management Salesforce Management (Basic) Social Media Management Basic Graphic Design Canva Design Logo Editing (Basic) Authentication & AuthorizationWork Experience
No work experience information available.
Sign in to view full work experience details.
Sign inExpected Salary
USD 5.00
per Hourly