Jerelyn Gongob
About
Hi, I’m Jerelyn. I have 9 years of experience in customer service, handling email, chat, and phone support. I’ve also worked with an eCommerce company where I managed customer emails and later supported the social media team by replying to messages and comments. Here’s what I can help you with: - Responding to customer emails and messages in a timely and professional manner - Assisting with online store tasks such as order processing, returns, refunds, and order tracking - Replying to comments and DMs on social media - Basic data entry and admin tasks I value clear communication, patience, and doing my work properly. My goal is to make customers feel heard and taken care of, while helping make your day-to-day operations easier.
Skills
Problem Solving Customer Support Administrative Support Data Entry Customer Service (Remote) Email Support Zendesk Support E-commerce Customer Service Order Status Updating Airbnb/Short-Term Rental SupportWork Experience
2 work experience entries available.
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Sign inExpected Salary
USD 7.00
per Hourly