Junieve Banac
About
Hi, I’m Junieve Banac. I have years of experience in the BPO industry, where I’ve worked across multiple accounts including sales, telecommunications, and customer service. As a hybrid agent, I supported customers through voice, email, and chat, which helped me strengthen my communication skills and adapt easily to different situations and platforms. Over the years, I’ve learned to perform well under pressure while keeping a strong focus on delivering excellent customer experiences. I’m confident using different CRM tools and have experience working with international clients across various time zones, making me flexible and reliable in handling diverse tasks. In my previous roles, I was consistently recognized for meeting and exceeding performance goals such as AHT, customer satisfaction, and quality standards. I take pride in being resourceful, detail-oriented, and always eager to improve myself. What sets me apart from other applicants is not just my experience, but my consistency and commitment. I don’t just get tasks done. I make sure they’re done well. I also bring a strong sense of reliability, adaptability, and professionalism that I know can add value to your team. Currently, I’m transitioning into the virtual assistance, where I’m excited to use my communication, organizational, and client management skills to help businesses grow and succeed.
Skills
Communication Time Management Problem Solving Critical Thinking Customer Support Email ManagementWork Experience
7 work experience entries available.
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Sign inExpected Salary
USD 5.00
per Hourly