Ma Liza Gavilo
About
Results-driven Business Administration graduate (Human Resources) with 7+ years of experience across customer service, healthcare support, retail, logistics, and administrative operations in both U.S. and Philippine markets. Proven record of exceeding performance metrics, improving workflow efficiency, resolving complex customer concerns, and supporting cross-functional teams. Recognized for accuracy, adaptability, and leadership in fast-paced, high-volume environments. CORE COMPETENCIES Customer Service Excellence | HR & Administrative Support | CRM & Database Management | Healthcare Authorization Processing | Retail Operations | Inventory Control | KPI & Metrics Performance | Process Improvement | Cash Handling & POS Systems | Microsoft Office Suite | HIPAA Compliance | Team Leadership
Skills
Communication Time Management Problem Solving Team Collaboration Critical Thinking Customer Support Email Management Content Creation Copywriting Social Media Strategy Accounting Software (e.g., QuickBooks) Administrative Support Calendar Management Appointment Scheduling Inbox Management Meeting Coordination Travel Planning Hotel Booking Time Zone Coordination Appointment RemindersWork Experience
7 work experience entries available.
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Sign inExpected Salary
USD 5.00
per Hourly