JOSE ANTHONY de DIOS
Customer Service Representative
About
A dedicated professional with over three years of experience as a Human Resources Assistant and six years in Customer Service. I leverage a unique blend of administrative expertise and exceptional interpersonal skills to support both employees and clients. My experience includes managing the full employee lifecycle, from recruitment and onboarding to records management and daily support. I'm skilled in de-escalating conflicts, maintaining confidentiality, and improving workflows to ensure a positive and productive environment.
Skills
Communication Time Management Problem Solving Team Collaboration Critical Thinking Customer Support Email Management Content Creation Data Analysis Virtual Assistance Executive Assistance Administrative Support Calendar Management Appointment Scheduling Record Keeping Data Entry File Organization Document Formatting Typing (High WPM) Document Management Systems Report Preparation Client Follow-up Administrative Workflows Internal Communication Handling Confidential Document Handling Task Prioritization Office Support (Remote) Customer Service (Remote) Phone Support (Inbound) Email Support Technical Support (Basic) Order Issue Resolution Refund Assistance Conflict Resolution Call Documentation Sales Admin Support CRM Updating CRM Management Order Fulfillment Return/Refund Processing PowerPoint Creation Google Slides Creation PDF Editing (Basic) File Conversion Billing Support Payroll Support (Basic) Recruitment Assistance Resume Screening Applicant Tracking Candidate Shortlisting Interview Scheduling HR Documentation Employee Database Updating Onboarding Support Job Posting ManagementWork Experience
3 work experience entries available.
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Sign inExpected Salary
USD 16.00
per Hourly
Contact
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