Joanna Velayo
About
Joanna Velayo 📞 0977-245-9382 | 📧 joannavelayo@gmail.com 📍 Island Garden City of Samal, Davao del Norte, Philippines 💻 Seeking Remote or Home-based Online Work (Voice or Non-Voice) Professional Summary Resourceful and results-driven professional with extensive experience in business management, client relations, and remote work support. Proven ability to adapt across industries, from real estate and transport to music events coordination and administrative support. Highly skilled in communication, problem-solving, and multitasking. Passionate about delivering quality service and building strong professional relationships. Work Experience Real Estate Entrepreneur Self-employed – Island Garden City of Samal May 2016 – Present - Buy and sell land properties, facilitating transactions from sourcing to closing deals. - Negotiated sales agreements and coordinated with buyers and government offices for smooth processing. - Provided excellent customer service to prospective clients. Car Trading Business Owner Self-employed Jan 2017 – Present - Managed the acquisition and sale of vehicles, including marketing and client negotiations. - Oversaw business operations and maintained relationships with buyers and suppliers. Boarding House Manager Self-employed June 2013 – Present - Managed five boarding houses (reduced to one due to COVID-19). - Handled tenant relations, bookkeeping, and property maintenance. Transport Business Owner (Joa Transport Inc) Grab TNVS Operator – Manila April 2016 – 2023 - Oversaw operations of a TNVS transport business, ensuring compliance and quality service. Music Coordinator & Lead Singer AMORE CLASSIC MUSICIANS – Philippines May 2002 – Present - Organized and performed in weddings and corporate events, managing bookings and client requirements. - Led and coordinated a team of professional musicians for events. Remote Administrative Support Remote Staff – Philippines (Clients: Dry Treat, Australian Seminar Company) 2009 – 2011 - Handled outbound calls for product promotion and seminar seat reservations. - Performed market research and scheduling support for Australian clients. Founder & Owner, Filtranscriptionists Feb 2011 – Nov 2016 - Established and operated a transcription company serving various clients. - Managed a team of transcriptionists and ensured quality control of deliverables. Education Bachelor of Music in Music Education (Voice Concentration) University of the Philippines Diliman Graduated: April 2007 Skills ✅ Strong English communication (verbal & written) ✅ Microsoft Office Suite & Google Workspace ✅ Customer service excellence ✅ Time management & organizational skills ✅ Basic accounting and bookkeeping ✅ Research & data entry ✅ Event planning and coordination ✅ Problem-solving & adaptability Certifications & Training 📜 TESDA Events Management (2018) Languages 🌐 English – Fluent 🌐 Filipino (Tagalog) – Fluent
Skills
Communication Time Management Problem Solving Team Collaboration Critical Thinking Customer Support Email Management Content CreationWork Experience
1 work experience entry available.
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AUD 10.00
per Hourly