AI-Enhanced Virtual Assistant

We are seeking a highly tech-savvy, detail-oriented AI-Enhanced Virtual Assistant to support our team remotely in administrative, operational, and AI-integrated functions. This role goes beyond traditional VA duties. You’ll play a key part in implementing AI solutions to improve business operations, customer engagement, and decision-making processes. Requirements AI & Tech Integration: • Implement and manage AI tools (e.g., ChatGPT, Zapier, Notion AI) to automate and enhance business operations Support AI-driven systems for: • Member Retention & Churn Prediction – Identify at-risk members, automate outreach, and escalate when needed • Curriculum Tracking & Progress Updates – Monitor attendance, skill progression, and send personalized updates • Staff Scheduling Optimization – Forecast demand and auto-assign shifts using AI • 24/7 Sales & Lead Management – Automate lead capture, follow-up, and conversion via SMS, email, and chat • Performance Dashboards & Insights – Summarize key metrics and provide actionable recommendations • Cultural Feedback & Exit Intelligence – Gather feedback, suggest morale improvements, and handle cancellation recovery Administrative Support • Manage calendars, schedules, and email inboxes • Organize digital files and documents for easy retrieval • Prepare presentations, reports, and documents using AI-enhanced tools Communication Management • Draft and respond to internal/external communications • Create meeting recaps and AI-generated follow-up summaries • Manage team notifications and updates across platforms like Slack or Teams Project & Task Coordination • Track tasks and progress using tools like ClickUp, Asana, or Trello • Conduct online research and summarize insights using AI • Support project planning and collaboration across teams Client Support & Interaction • Provide prompt responses to client inquiries and escalate when needed • Use chatbots and AI to improve service quality and speed • Handle sales-related communication and appointment setting via SMS and email Qualifications & Skills: • Proven experience as a Virtual Assistant or in a similar administrative/support role • Highly tech-savvy with hands-on experience using AI tools (e.g., ChatGPT, Notion AI, Jasper, GrammarlyGO) • Familiarity with automation platforms like Zapier or Airtable to streamline tasks • Proficient with productivity and communication tools such as Google Workspace, Microsoft Office, Slack, and Zoom • Strong written and verbal communication skills in English • Able to work independently, manage multiple priorities, and maintain confidentiality • Detail-oriented, organized, and quick to learn new technologies • Has coaching and consultative experience in a similar role • Preferred leadership experience Benefits Why Join Us? Flexible work-from-home opportunity. Opportunity to contribute to a growing business by enhancing efficiency and client experience. Supportive and collaborative work environment.