Billing & Operations Analyst

About the Role We are seeking a highly organized, detail-oriented Billing (& Operations) analyst to -- among other, smaller administrative tasks -- process daily load sheets, enter operational data into MS Excel and create/send invoices to customers via QuickBooks Online (and, where applicable, charge [secured/encrypted] credit cards stored on-file). This role is essential to operational accuracy, cash flow, and customer satisfaction. Daily Responsibilities • Retrieve each truck driver’s daily load sheets from a MS Outlook inbox • Check-off the daily “received” sheet (which highlights any missing load sheets) • Save & organize the files (load sheets, pictures, etc.) into the MS OneDrive folders • Enter the data from the daily load sheets into our MS Excel “Tracker” docs • Update the inventory stats in the MS Excel “Trackers” • Update driver utilization stats in the MS Excel “Trackers” • Use the Tracker data to create accurate invoices in QuickBooks Online • Create/setup new customer accounts in QuickBooks Online, as needed • Send invoices with standard phrasing (using the “Canned Billing Phrases” doc) • Charge [secured, encrypted] credit cards to process a payment, where applicable • Log issues/items where you need clarifications/answers in order to move forward • Review the issues log for our internal teams’ clarifications/answers back to you Weekly Responsibilities • Comb through Trackers to look for any missing data or missed billings • Close-out (“green check”) all inbox items (the LS@ inbox & the Billing@ inbox) • Close-out any open issues in the issues log for closure • Populate data into a few MS Excel reports to be reviewed by the internal team Monthly Responsibilities • Carefully review all load sheets and billing entries (again, looking for missed items) • Organize OneDrive folders for upcoming weeks/months • Comb-thru Trackers & inboxes (looking for any missed/open-items still outstanding) Requirements • Access to: • Microsoft Outlook • Microsoft OneDrive • Microsoft Excel • QuickBooks Online • Strong Excel/Google Sheets capability • Excellent written communication • High attention to detail • Reliable internet • Ability to follow structured workflows independently Preferred • Strong/organized user of MS Outlook, OneDrive, Excel (other web-based tools (i.e. Google Sheets, etc.) is a plus). • Data entry & customer invoicing experience (a plus) • Customer service mindset (a plus) Benefits • Salary: Php 22,000.00 / month • Working Hours: Part-time, approx. 2–4 hours/day, Monday–Friday (15-20 hours a week)