Business Analyst - Market Performance

At SiteMinder, we believe in hiring diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. We're a world-leading hotel commerce platform that helps accommodation owners find and book more guests online. Requirements • Advanced proficiency in Excel and Salesforce • SQL experience preferred • Experience with customer analytics, journey mapping, and user experience optimisation • Strong project management skills with ability to coordinate cross-functional initiatives • Excellent written and verbal communication skills, including presentation development • Proven ability to translate data into actionable business insights • Experience in customer research methodologies and voice-of-customer programmes Benefits • Hybrid working model (in-office & from home) • Mental health and well-being initiatives • Paid birthday, study and volunteering leave every year • Sponsored social clubs, team events, and celebrations • Employee Resource Groups (ERG) to help you connect and get involved • Investment in your personal growth offering training for your advancement