Coordinator, People & Culture - Philippines & Mexico Remote

Key Responsibilities • Provide timely responses to internal and external inquiries related to timesheets, invoicing, reporting, contractor information, and general administration. • Support onboarding for new client contractors, ensuring they understand payroll options and receive all required onboarding documents (contracts, tax forms, pay schedule, health and safety materials, etc.). • Act as a liaison between the Finance Team and both internal and external employees for payroll-related communications. • Prepare employment verification letters and conduct reference checks for contractors. • Process contract extensions and terminations within our applicant tracking system. • Monitor and ensure compliance for MSP vendors. • Manage and track monthly agency hours. • Coordinate and document leaves of absence, ensuring accurate communication and recordkeeping. • Support employee relations by helping address contractor concerns, escalating issues appropriately, and ensuring consistent communication between contractors and internal teams. • Maintain organized digital files of all signed contracts and employee documentation. • Conduct contractor audits when necessary. • Generate standard and customized reports as needed. • Perform additional related administrative duties and projects as assigned. Qualifications • Minimum 2 years of experience in an administrative or customer service role. • Bachelor’s degree in Human Resources or a related field is an asset. • HR designation (or currently pursuing one) is an asset. • Excellent English communication skills – written and verbal. • Strong attention to detail and commitment to quality. • Proven ability to multitask and manage competing priorities. • Highly organized with strong time management skills. • Able to maintain confidentiality at all times. • Proactive problem solver with the ability to work independently. • Professional, calm, and approachable demeanor. • Familiarity with North American employment practices is an advantage, but not required. Why Join WilsonHR • Be part of a collaborative, people-focused global team. • Gain valuable international HR and payroll experience with a North American company. • Opportunity for professional growth and development.