Customer Support Representative

Customer Support Representative at airSlate. Resolve support issues, conduct product demos, and identify customer needs to drive satisfaction and retention. Requirements • 2+ years of experience as a Support Specialist in an IT company • Fluent English with excellent grammar and writing skills • Strong customer service skills and a passion for helping others • Excellent written and verbal communication, with empathy across chats and tickets • Flexibility and adaptability • A team-oriented mindset and the ability to learn quickly in a changing product environment Benefits • Flexible working environment • Competitive compensation • Professional growth and learning • Health and well-being • Family-friendly culture • Giving back • Open communication