English & Communication Coach

About the Role We’re looking for an English & Communication Coach to help Wing’s virtual assistants and staff elevate their communication effectiveness — ensuring clarity, tone alignment, and professionalism in both written and spoken English. This role focuses on email and voice communication coaching, expectation-setting with clients, and the establishment of a structured ESL upskilling program to raise overall communication standards across the organization.Qualifications • At least 3 years of experience in communication coaching, ESL instruction, or language training — ideally in a corporate, BPO, or remote environment. • Excellent command of spoken and written English, with a strong grasp of tone, clarity, and professional correspondence. • Experience coaching individuals on client communication, email writing, and expectation-setting techniques. • Strong facilitation and feedback skills with the ability to coach across different skill levels. • Highly organized, proactive, and comfortable managing multiple learners or cohorts. Preferred Skills • Familiarity with CRM configuration, workflow automation, or project management systems. • Knowledge of adult learning principles, LMS tools, and competency frameworks. • Strong analytical mindset for assessing trainee performance and learning trends. Department: Learning & Development📍 Work Setup: Remote / Hybrid💰 Compensation: PHP 35,000–50,000/month (based on experience and performance)