Inbound Sales Representative

Barkbus is the nation's premier mobile dog grooming company. We're a collaborative, high-quality team of dog-lovers that solves problems with thoughtfulness, empathy, and speed. We're looking for high-energy, dog-loving team members who want to help us build a more structured and scalable sales experience—for our clients and our team. Requirements • Answer incoming calls and provide top-tier customer service. • Efficiently schedule and confirm grooming appointments. • Maintain a high answer rate and optimize call conversion. • Document customer information accurately in the CRM system. • Respond to inbound text messages from leads and convert them into customers. • Efficiently gather customer details and provide booking recommendations. • Objection handle and overcome any resistance to book an appointment with professionalism and grace • Optimize response times to enhance customer engagement. • Maintain accuracy and clarity in text-based communication. • Monitor AI-handled conversations and provide support when necessary. • Ensure timely and effective communication when AI requires assistance. • Analyze AI interactions to optimize automation success. • Maintain a quick response time for seamless customer service. Benefits • Competitive Hourly Rate: $5/hr - $8/hr, based on experience • Equal Opportunity