Intake Receptionist (Filipino Virtual Assistant)

We are looking for a reliable and detail-oriented Intake Receptionist to support our team in managing real estate and commission-based transactions. This role is essential in ensuring clients are properly guided, connected to the right lawyer, and supported throughout the entire process. If you’re organized, people-oriented, and able to keep operations running smoothly, we’d love to hear from you. Key Responsibilities: • Answer incoming phone calls and provide friendly, professional assistance • Intake new client inquiries and assign them to the appropriate lawyer (supporting a team of 3 lawyers) • Conduct follow-ups to ensure transactions and communications are progressing smoothly • Assist in coordinating real estate and commission transaction workflows • Maintain accurate records and documentation to support seamless client service • Use Google Workspace for documentation, communications, and task management • Utilize RingCentral (softphone) for call handling and client coordination Requirements • Strong communication and customer service skills • Experience in real estate, legal intake, or administrative roles is a plus • Ability to multitask and manage multiple client inquiries at once • Proficiency with Google Workspace (Docs, Sheets, Drive, Gmail) • Comfortable using RingCentral or similar softphone systems • Highly organized, detail-oriented, and proactive Benefits Why Join Us: • Support a team of experienced lawyers • Contribute to smooth and efficient real estate transaction workflows • Growth opportunities within a professional and supportive environment Work Hours: • Full-time • EST/ PST business hours, Remote