Manager, Solution Strategy & Go To Market

About the Role We are seeking a highly capable and proactive Manager, Solution Strategy Go-to-Market to lead the development and execution of solution design, sales content, and go-to-market enablement initiatives. This role carries significant ownership of day-to-day solution strategy execution, sales support, and content operations, acting as the primary driver of solution-related activities and sales enablement efforts within the organization. You will partner closely with the SVP of Strategy and cross-functional teams to translate business needs into compelling solution narratives and GTM assets that support growth and ensure consistent messaging across all customer touchpoints. Key Responsibilities• Content and Information Conduit Across the Organization • Act as the central point of contact for all content creation requests, pitch needs, and sales support materials. • Serve as the primary “hunter/gatherer” of data, intel, and assets across departments—gathering market insights, competitive data, client testimonials, and campaign materials to support revenue-generating activities. • Collaborate with sales, marketing, operations, client success, and other teams to source and synthesize information needed for effective pitches, case studies, proposals, and campaigns. • Manage creation and tracking of case studies, client testimonials, and related collateral to continuously enrich the solution narrative. • Support website updates and assist with gathering content and data assets for social media, email, and other GTM campaigns. Solution Strategy Sales Enablement (Primary Ownership) • Lead the development, maintenance, and execution of solution positioning, messaging frameworks, and GTM narratives aligned with corporate strategy. • Own sales enablement content creation, including pitch decks, case studies, executive summaries, FAQs, and persona- or vertical-specific materials. • Manage version control, quality assurance, and organization of solution content libraries (e.g., Paperflite, Google Drive). • Drive the intake, prioritization, and execution of solution content requests from sales and other stakeholders. • Collaborate with creative teams to ensure content is visually aligned and on-brand. Sales Opportunity Support Deal Management • Act as the primary coordinator for sales opportunity support—monitor deal progress, coordinate stakeholders, and maintain momentum. • Prepare and maintain meeting briefs, summaries, and documentation as needed. • Manage sales onboarding, training, and adoption of tools related to solution strategy and content. • Support discovery processes, lead qualification, and translate customer needs into tailored solution designs. • Partner with sales on renewals, upsells, and cross-sell opportunities, providing content and strategic guidance. Project Management Cross-Functional Coordination • Maintain solution strategy project trackers, content calendars, and strategic roadmaps. • Coordinate inputs from Operations, People, Technology, and Creative teams for content and solution delivery. • Oversee quality assurance, proofing, and version control across shared drives and content platforms. • Schedule key content reviews and stakeholder meetings to align on deliverables and timelines. • Demonstrate strong organization and project management skills to juggle multiple priorities efficiently. Content Operations CRM Alignment • Manage solution content platforms and ensure proper organization, tagging, and asset lifecycle management. • Utilize HubSpot CRM to integrate solution content with GTM campaigns, pipeline stages, and contact engagement. • Track content usage metrics and provide feedback loops to continually improve content effectiveness and relevance. Strategic Collaboration (Supporting Role) • Partner with senior strategy leadership to develop executive-level presentations, high- stakes messaging, and new case study development. • Provide feedback on strategic deal support materials, presentations, and messaging effectiveness. Support the initiation of proactive solution projects and experimentation with new content formats. Required Qualifications• 3–5 years of experience in solution strategy, sales enablement, go-to-market content development, or a closely related field. • Proven ability to independently own and manage complex solution content and sales support initiatives. • Exceptional written communication skills with the ability to craft persuasive B2B sales content. • Strong project management and organizational skills with the ability to manage multiple concurrent priorities. • Demonstrated ability to gather, synthesize, and distill information from diverse sources across an organization. • Proficiency with content management tools (Paperflite, Google Drive, or similar), HubSpot CRM, and presentation software. • Strong knowledge of the Business Process Outsourcing (BPO) industry or similar professional services environment. • A “jack of all trades” mindset: flexible, resourceful, and comfortable working in a fast- paced, dynamic environment. Preferred Qualifications• Experience supporting enterprise or consultative sales teams. • Familiarity with verticalized messaging, buyer personas, and GTM campaign execution. • Background in BPO, SaaS, consulting, or professional services. • Comfortable working remotely and collaborating across cross-functional teams.