Medical Receptionist

Remote Medical Receptionist Way Out West Spine and Mobility Position Overview Way Out West Spine and Mobility is seeking a highly organized and bilingual Remote Medical Receptionist to join our healthcare team. This position offers the flexibility of working from home while providing essential support to our practice and patients. Key Responsibilities • Answer incoming phone calls and manage patient communications • Schedule patient appointments and manage the practice calendar • Forward critical information and messages to appropriate team members • Maintain accurate patient records in our electronic medical records system • Provide excellent customer service to patients in both English and Spanish • Handle administrative tasks to support smooth clinic operations Schedule • Monday – Thursday: 9:00 AM – 5:00 PM (with 1-hour lunch break) • Friday: 1:00 PM – 5:00 PM • Total: 30 hours per week Required Qualifications • Location: Must be based in Mexico or Colombia • Language: Fully bilingual (Spanish/English) with fluent spoken and written proficiency in both languages • Strong organizational and multitasking abilities • Excellent communication and interpersonal skills • Reliable internet connection and professional home office setup • Comfort with technology and ability to learn new software systems Preferred Qualifications • Previous medical receptionist or healthcare administrative experience • Familiarity with Athena EMR (electronic medical records system) • Experience with Intermedia phone system • Knowledge of medical terminology in both English and Spanish Compensation & Benefits • Competitive pay commensurate with experience, location, and availability • Direct deposit payroll via Gusto (paid twice monthly on the 1st and 15th) • Flexible remote work environment • Vacation schedule negotiable, with preference for alignment with US calendar holidays To Apply Please submit your resume along with a brief cover letter highlighting your bilingual capabilities and any relevant healthcare experience. Way Out West Spine and Mobility is committed to creating an inclusive workplace and welcomes applicants from diverse backgrounds.