Patient Services Representative (SF/TMU)

Analyte Health's mission is to provide easy, accessible and affordable online health care services for everyone. Everything we do focuses on helping our patients become healthier and happier. We have easy-to-use online platforms that provide fast, convenient, private and cost-effective clinical services anytime, anywhere. Our trained health counselors will guide our patients every step of the way while our physicians are ready to deliver treatment. We provide innovative health care services through the elegant mixture of technology, science and patient-centric care that gets our patients back on the path towards wellness. For more information, please visit our website www.analytehealth.com. We are actively seeking a Patient Services Representative professional that is a certified medical assistant that has an empathetic demeanor and positive attitude to join our remote workforce! We need someone who enjoys making a difference, and can confidently build brand advocacy, deliver empathy, and assist our clients with whatever they may need. If this sounds like you, Analyte Health may be ideal for you! We are 100 percent committed to taking care of business and our clients, so if you are too, please consider joining the team! SKILLS and REQUIREMENTS: • Must have a College Degree • Must be professional, ethical, and have a patient-centric attitude • Must be results oriented and pay strong attention to detail • Must be well organized and computer literate • Must have at least 2 years of contact center experience • Must be a true team player with great communication skills • Must be able to advocate our brands well • English speaker, Bilingual is a plus! • Ability to maintain excellence attendance • Must be flexible as our work schedules vary! • Experience supporting subscription based products or services • Proactively identifies and escalates issues to support the patient experience and brand BENEFITS: • Hourly base pay, $6 USD with a progressive raise structure • Weekly Pay • Work From Home (No Commuting Required) • Paid Training • Paid meal break • Company-Issued Workstations and Equipment POTENTIAL SCHEDULE • Wednesday -Sunday 11AM-8PM CST • Tuesday-Saturday 10AM-7PM CST • Friday - Tuesday 8AM - 5PM CST