Product Support Specialist CSR

1840 & Company is seeking a Product Support Specialist CSR to assist customers in resolving their inquiries and concerns in the Philippines. The role involves interacting with customers via email, chat, and phone, providing accurate information, and resolving issues related to accounts. The company offers a remote work environment with various project opportunities and a focus on growth and work-life balance. Requirements • Minimum of 3 years of customer service experience • Fluent in both English (spoken and written) • Own laptop/desktop meeting minimum requirements • Stable and reliable internet connection • Strong computer skills and proficiency in software applications Benefits • Work from home • Access to diverse projects • Opportunities for professional growth • Collaboration with diverse teams • No commute time • No dress code (unless a meeting) • Eco-friendly work lifestyle • Exposure to a multicultural team