Technical Support Specialist

Technical Support Specialist provides first-level technical assistance to customers worldwide, troubleshooting mechanical and technical issues with commercial laundry equipment. Requirements • 2+ years of experience in technical support, field service, or equipment repair • Hands-on experience with commercial washing machines, dryers, or similar commercial equipment • Solid understanding of mechanical and electrical systems in commercial laundry or comparable equipment • Ability to read and interpret technical manuals and schematics • Exceptional communication and customer service abilities • Strong problem-solving mindset with a structured approach to diagnosing issues