Virtual Assistant

Virtual Assistant (Part-Time | Remote) About the Role LTD Scale is seeking a highly organized and proactive Virtual Assistant to provide administrative and operational support to a growing business. This role is ideal for someone who thrives in a structured environment, enjoys managing multiple priorities, and takes ownership of tasks from start to finish. You'll play a key role in supporting daily operations, client communications, follow-ups, documentation, and process management while working closely with leadership and the broader team. Schedule • Monday to Friday • Preferred Hours: • 9:00 AM – 12:00 PM Pacific Time Zone, or • 9:00 AM – 1:00 PM Pacific Time Zone • Must be available to attend a weekly team meeting every Monday from 11:00 AM – 12:00 PM PST Key Responsibilities • Provide general administrative support • Answer and manage inbound phone calls professionally • Monitor and respond to inquiries received through the company website's Contact Us page • Prepare and send invoices to clients • Send scopes of work, proposals, and contracts to prospective clients • Follow up with prospects after meetings and maintain communication pipelines • Utilize existing templates, workflows, and SOPs to ensure consistency • Support HR tracking and documentation through internal systems • Maintain accurate records and updates within company platforms • Assist with ongoing administrative projects and process improvement initiatives • Complete action items assigned during weekly team meetings • Learn new processes and take on additional responsibilities as the business grows Qualifications • Previous experience as a Virtual Assistant, Administrative Assistant, Executive Assistant, or similar remote support role • Experience using Monday.com is required • Strong organizational and time management skills • Excellent follow-up and task management abilities • Ability to work independently with minimal supervision • Professional written and verbal communication skills • Comfortable managing multiple priorities and deadlines • Detail-oriented with strong problem-solving abilities Preferred Experience • Client communication and customer support • Invoicing and administrative coordination • CRM and project management systems • Process documentation and SOP implementation Compensation • Competitive compensation based on experience and qualifications Why Join LTD Scale? • Fully remote work environment • Supportive and collaborative team culture • Opportunity to grow with an expanding organization • Exposure to a variety of business operations and administrative functions • Ongoing learning and development opportunities If you're a highly organized professional who enjoys keeping things running smoothly and taking ownership of administrative processes, we'd love to hear from you.